At CamerasMag, we stand behind the quality of our products and strive to ensure your satisfaction with every purchase. To provide you with peace of mind, we offer a comprehensive product guarantee tailored to each brand, category, and region:
1. Quality Assurance:
We source our products from renowned manufacturers and suppliers recognized for their excellence in quality and craftsmanship. Each product undergoes thorough inspection and testing to meet our rigorous standards before being made available for sale.
2. Warranty Coverage by Brand, Category, and Region:
All our products come with a manufacturer’s warranty specific to the brand, category, and region:
European Warranty:
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Cameras:
- Nikon, Canon, Sony: Standard 2-year warranty, covering camera sensors, electronics, and mechanical components.
- Leica: 3-year warranty for premium craftsmanship and imaging excellence.
- Hasselblad: 2-year warranty on medium-format systems for unparalleled resolution.
- Olympus: 2-year warranty for compact and rugged models designed for adventure.
- Fujifilm: 2-year warranty for innovative designs inspired by film aesthetics.
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Lenses:
- Nikon & Canon: 2-year warranty for lens elements and autofocus mechanisms.
- Sony: Coverage for advanced G Master optics for 2 years.
- Leica: 3-year warranty for precision optics.
- Hasselblad & Fujifilm: 2-year warranty on lens systems ensuring performance and durability.
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Accessories:
- Branded accessories, including batteries, chargers, and straps, are covered under a 2-year European warranty against manufacturing defects.
International Warranty:
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Cameras:
- Nikon, Canon, Sony: 1-year warranty worldwide for key components and functionality.
- Leica & Hasselblad: 2-year international warranty for exceptional build quality and performance.
- Olympus & Fujifilm: 1-year coverage globally for key electronic and mechanical features.
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Lenses:
- Nikon, Canon, Sony, Leica, Fujifilm, and Hasselblad: 1-year international warranty for lens precision and durability.
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Accessories:
- Manufacturer accessories are covered under a 1-year international warranty for defects in materials and functionality.
3. Satisfaction Guarantee:
We are committed to ensuring you’re happy with your purchase. If you’re not satisfied, contact us within 30 days of receiving your order. Whether it’s a replacement, exchange, or refund, we’ll work with you to find a solution.
4. Customer Support:
Our dedicated team is ready to assist you with any questions, concerns, or issues. We aim to provide quick and helpful service to ensure your shopping experience is smooth and hassle-free.
5. Return Policy:
For returns, exchanges, and refunds, please refer to our Return and Replace Policy. Shop with confidence knowing that if you’re not completely satisfied, we’ll do our best to make it right.
6. Contact Us:
If you have any questions about our product guarantee or need assistance, please don’t hesitate to reach out. Our friendly and knowledgeable team is here to help.
CamerasMag
Info@camerasmag.com